Ordering Our Memorial Products
| How to Order 1. Choose a layout You should first choose a layout for your memorial or prayer card keeping in mind a layout that best suits the length of the prayer or information you would like to put on the card. Remember the number of the layout you would like. 2. Choose a background You may choose to have a background on your memorial or prayer card. You may even send us your own picture to use as a background if you wish. Remember the name of the background you wish to use! If you do not have a picture on your computer, you may scan the picture into your computer and email it to us. You may also send us a printed picture on overnight Fed-Ex or some similar overnight shipping company, but please be aware this will add one day to our delivery time. The picture will be returned along with the delivery of the cards. You can send us a picture through the US postal service, but this may add up to a week to our delivery time. 3. Choose a prayer or verse You should choose a quote or prayer, or information that you would like to use on the card. You can choose among the ones we have on the website, or you can send us your own if you wish. If you choose one from the website, remember the name of the verse or prayer. 4. Choose the font You can choose from among our text options on the Sample Fonts page. If you wish to use a font of your own, let us know the name of it, and we will try our best to find it for you. 5. Fill out the order form, and send it to us! You must fill out the order form using the numbers of the type of product you'd like, the layout you wish to use, the name of the background, the name of the prayer or verse, and the name of the font you wish to use. You can send us a photo of your loved one along with the order form, so we can get to work on filling out your order. |
Copyright 2006 Momorial Cards, LLC - All Rights Reserved
| When E-mailing Us a Picture: 1. Please make sure the name of the deceased person is in the Subject section of the e-mail. 2. Make sure to identify the deceased in the photo, if more than one person is in the picture. 3. If you would like some of the background in the photo used on the card, please describe what to include. 4. If you are scanning in a picture, try to use the highest resolution possible. This will give us the clearest picture possible to put on the card. 5. Try to select a photo that is not too dark. 6. Locate the picture on your computer that you would like to send us. Create an e-mail, attach the photo, and send it to us so we can get to work! |
| Payment Payment will be required along with the order form in the form of a credit card. All orders are processed through PayPal. We do not handle or keep credit card information. All orders must be in before 2 pm EST to be shipped the same day. All other orders will be shipped the next day. You may choose between two options for shipping, one is $20.00 for Express overnight shipping, and the other is $5.00 for Priority Mail. The cost will be added to your final total on your order form. |
| Refunds on Orders Already Mailed Other than for typographical errors, we will not refund money for any of our products due to the highly personalized nature. |
| Order Cancellation If you cancel an order after you a sample has been emailed to you, a $15 set up fee will be charged to you. We will refund your money through PayPal, minus the $15 charge. If you cancel an order already printed but not mailed, we will charge you $20 for set up and a supply fee. |
| Concerning Overnight Shipping Express orders can be delivered to some cities on Sundays for an extra fee. It depends on the US Post Office and where you are located. Call us if you have any questions or concerns. |
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| Shipping Outside the US We ship from the US. For orders outside the US, please email us for information on shipping prices. |